Terms & Conditions
Sew Heavenly Designs services are provided without warranty or liability for the use (or unavailability) of our services or the end-use of the files we deliver. In other words we simply provide digitized/ vector artwork – we are not responsible for any losses or liabilities arising from their use.
LICENSE AND USE OF OUR MACHINE EMBROIDERY DESIGNS
You must have an embroidery machine in order to use these designs. These are digital files and not a finished product.
Our designs may NOT be purchased and brought to someone else to put on a product. They are licensed ONLY to the purchaser of the designs. We will not forward purchased designs to any email address or physical address other than the one used to purchase the designs.
Our digitized embroidery designs, either purchased or free designs that are downloaded, MAY NOT be sold, traded, shared, given away, or included in any design set. This includes purchasing with the intent to copy and share with your family or friends. You may not use ANY portion of our design or our exclusive artwork as a basis to create a new design and call it your own. Gill Glenn of Sew Heavenly Designs creates all the design patterns. Many hours have gone into these patterns to bring you unique, high-quality designs at extremely affordable prices. Please respect our work.
Please note that we will not respond to emails with order issues in which two parties split the purchase with the intent of sharing designs.
We reserve the right to immediately terminate repeat downloading abilities to any account holder who is known to be sharing designs.
You may not alter designs and call them your own or sell the altered designs. You may, of course, edit the designs for your own personal use.
USING OUR DESIGNS ON ITEMS FOR SALE
Our designs MAY be stitched on items to be sold as long as they are not mass-produced (i.e., hiring someone else to sew the designs or sewing them on a production line). As long as only the individual purchaser sews the designs, there is no limit to the number of times you may stitch them on items for sale. Designs used on items for sale must be purchased. You may NOT use our free designs on items for sale. You must purchase the designs if you are going to make a profit.
We encourage the use of our designs to be stitched on items you sell! While you may stitch the designs on items to be sold, you may not claim to be the creator/designer of the designs themselves. Kindly credit "Designs by Sew Heavenly Designs" by stating "Embroidery designs purchased from Designs by Sew Heavenly Designs” and kindly link Designs by Sew Heavenly Designs to our website . Most of our designs are digitized from artwork purchased exclusively for Designs by Sew Heavenly Designs or has been produced from scratch from our own studio. This policy is to protect our copyrights and that of our exclusive artists and of course ourselves. Thank you so much for your understanding of and cooperation with this policy.
In the event of a joint business where there are two or more embroiderers, a license MUST be purchased for *each person*. Again, our designs are licensed ONLY to ONE individual. Each embroiderer must purchase their own copy. In the event of a business partnership, each individual must have purchased their own copies. This is no different than other commercial use terms such as "2 user license" "3 user license" etc. Thank you for complying with our terms.
USE OF OUR STITCH OUT IMAGES
If you have a website for your business or sell on EBay or Etsy, or you offer your customers a choice of what they want stitched on the item you are making, then you are welcome to display our stitch out images from our *website only* provided you give credit to Designs by Sew Heavenly Designs stating "These designs purchased from Designs by Sew Heavenly Designs " and kindly link Designs by Sew Heavenly Designs to our website www.sewheavenlydesigns.co.uk. If you do not wish to credit our website, you MUST email us to inform us that you will be using our images and a link to where they will be used.
*PLEASE NOTE* Designs by Sew Heavenly Designs does NOT grant permission to use our marketing images used on Facebook, Instagram, Pinterest etc for your stores or pages without express written permission from Gill Glenn, owner of Designs by Sew Heavenly Designs.
If ever in doubt, we are just an email away and are always happy to answer any questions you may have. Please email us at firstname.lastname@example.org
You may only use our design images if you have already purchased the designs.
If we find designs being downloaded to multiple computers of one account holder, downloading abilities will be suspended without notice and further rights to future downloads will be revoked.
REFUNDS AND EXCHANGES
Due to the digital nature of our designs and their ability to be downloaded instantly, refunds and exchanges are not offered. Please note that sales discounts are applicable on a PER ORDER basis. We are unable to add designs to previous orders, so please check your shopping cart before completing an order. This policy is absolute and we must adhere to it as to allow our continued low prices.
If you have difficulty downloading your designs, please send us an email and we will assist you promptly. If you do not hear back from us within 24 hours, please re-send..
You can email us at email@example.com.
USE OF ARTWORK
lastly, our designs are for machine embroidery purposes only. All designs, including the graphic images, used to create the designs are copyrighted. Graphics may not be used for purposes other than machine embroidery such as scrapbooking, silk-screen printing, vinyl designs, smocking, SVG files etc. You may not use the artwork/image of one of our designs to create a manual appliqué design. You may not use ANY portion of our design or our exclusive artwork as a basis to create a new design and call it your own. All artwork for exclusive use to Designs by Sew Heavenly Designs is solely for the purpose of OUR machine embroidery designs.
You may NOT create derivative works with our artwork to sell, including SVG or cut files. You may NOT use our artwork or appliqués as a basis for new designs. Our artwork is licensed exclusively to Designs by Sew Heavenly Designs and is for
*machine embroidery purposes only*
Thank you for your understanding and for your custom, Happy stitching everyone :-)